Terms and Conditions
Last updated: September 7, 2026
Welcome to Sindra Row. These Terms & Conditions govern your use of our website and your purchase of products from Sindra Row. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Overview
This website is operated by Sindra Row. Throughout the site, the terms “we,” “us,” “our,” and “Sindra Row” refer to Sindra Row.
By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with the website or its security.
- Copy, reproduce, or misuse our content without permission.
- Submit false, misleading, or inaccurate information.
We reserve the right to refuse service or restrict access to the website where reasonably necessary.
3. Products
We make reasonable efforts to display our products, colors, materials, and product information as accurately as possible.
However, colors may appear differently depending on your device or screen settings.
Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.
4. Orders & Acceptance
Placing an order does not automatically guarantee acceptance.
We reserve the right to accept, refuse, or cancel an order for reasonable reasons, including:
- Product availability.
- Pricing or listing errors.
- Payment issues.
- Suspected fraudulent activity.
- Incorrect or incomplete customer information.
If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method, subject to applicable law.
5. Prices, Payments & Billing
All product prices displayed on our website are subject to change without notice.
Applicable taxes, duties, or other charges may apply depending on the destination country.
Payment must be successfully received before an order is processed.
You agree to provide accurate billing, payment, and contact information.
6. Shipping & Delivery
We currently offer international shipping.
Shipping charges
- Orders of $50.00 or more: Free shipping
- Orders below $50.00: $4.99 shipping
Processing time
Orders are generally processed within 1–3 business days after payment confirmation.
Estimated delivery times
After processing, estimated delivery times are:
- United States: 7–14 business days
- Canada, United Kingdom & Europe: 10–18 business days
- Australia, Asia & Rest of World: 12–22 business days
These delivery estimates are not guaranteed and may vary because of customs, carrier delays, weather, holidays, or other circumstances outside our reasonable control.
Tracking information may take approximately 24–48 hours to become active after it is provided.
7. Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Sindra Row is not responsible for delays caused by customs or government authorities.
8. Cancellations, Returns & Refunds
Our returns and refunds are governed by our Refund & Return Policy.
Customers should review that policy before placing an order.
Where applicable, statutory consumer rights remain unaffected by these Terms.
9. Intellectual Property
All content on this website, including but not limited to:
- Product images
- Photographs
- Graphics
- Logos
- Brand names
- Text
- Designs
- Website layout
- Videos
is owned by or licensed to Sindra Row and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission.
10. Shopify
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.
Your use of our website is also subject to applicable Shopify terms and policies.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that your information may be processed as necessary to operate our store, process payments, fulfill orders, provide customer support, and comply with legal obligations.
12. Reviews & Feedback
If you submit reviews, comments, photographs, suggestions, or other content to us, you agree that you have the right to submit that content.
You grant Sindra Row permission to use such content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.
13. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct such errors and update information at any time without prior notice.
If an order is affected by a significant error, we may contact you and provide appropriate options, including cancellation and refund where applicable.
14. Prohibited Uses
You may not use our website or its content:
- For unlawful purposes.
- To violate applicable laws or regulations.
- To infringe intellectual property rights.
- To submit false or misleading information.
- To interfere with the security or operation of the website.
- To attempt unauthorized access to our systems.
- To engage in fraudulent or abusive activities.
15. Third-Party Services & Links
Our website may contain links to third-party websites or use third-party services.
We are not responsible for the content, availability, policies, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
16. Termination
We reserve the right to suspend or terminate access to our website or services where reasonably necessary, including in cases of misuse, fraud, violation of these Terms, or unlawful activity.
Any obligations that by their nature should continue after termination will remain in effect.
17. Disclaimer
To the extent permitted by applicable law, our website and services are provided on an “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms excludes or limits consumer rights that cannot legally be excluded or limited.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Sindra Row will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
19. Indemnification
To the extent permitted by law, you agree to indemnify and hold Sindra Row harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
21. Entire Agreement
These Terms, together with our other applicable policies published on this website, constitute the agreement between you and Sindra Row regarding your use of our website and services.
22. Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
Sindra Row may assign or transfer its rights and obligations where permitted by law.
23. Governing Law
These Terms will be governed by the applicable laws governing Sindra Row's business, without limiting any mandatory consumer protections that apply in your country or region.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, policies, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
25. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Sindra Row
Email: info@sindrarow.com